I wanted to send a note regarding the fantastic care and attention to detail my mother and I recently received from caregiver Griselda Jaimes.

 

Last month, I asked Canyon Trails to send a caregiver to accompany my mother (Cynthia Tucker) on a follow-up medical appointment after she was hospitalized for some time. I met Griselda and my mom at the hospital and I was instantly impressed with Griselda’s demeanor and disposition. Griselda was able to provide information that I could not and was invaluable to the entire process. She was caring, she was smart and she was extremely professional. She catered to my mother and eased the tension and anxiety of a difficult medical appointment. Basically, she was just marvelous!

 

Griselda is a wonderful asset to Canyon Trails and I’m hoping this letter of appreciation becomes a part of her permanent work record.  

 

Please forward this email to your executive management team and please make sure Griselda sees it as well. In my opinion, she’s a sure bet for management someday. In the interim, I ask that you please keep her assigned to my mom as her caregiver. 

 

Please feel free to call me, if needed, for further testimony.

We appreciate the time and care you took in walking us through our options at Canyon Trails. We were very impressed with the cheerful dedication of your staff and the bright and comfortable atmosphere provided to your residents. We will review and discuss our situation and contact you as we determine a direction. You were very helpful. Thank you!

I thank you for the  quality care and careful attention that my husband received at your wonderful facility.  I will always remember the warm family atmosphere and the individualized attention that my husband received at Canyon Trails!  I am sending this message to you with my sincere thanks and gratitude for everything that you did to help us.